EXPERIENCE___________________________________________________

IT Consultant/Product Manager                                        Portland, OR

Portland Internetworks                                                        Sept 2009 – Present

•Provide IT consulting services for clients

•Manage creation of Managed Services Provider (MSP) department

•Evaluate tools for best practices

Data Analyst                                                                         Portland, OR

Oregon Museum of Science and Industry                        Aug 2009 – Present

•Volunteer Data Analyst

•Verify integrity of data collected by Visitor and Evaluation Studies group

•Propose processes and procedures to ensure data quality and usefulness

Intermediate Project Technician                                        Portland, OR

PrO Unlimited                                                                        Feb 2009 – Sep 2009

•Full-time technical contract for Kaiser Permanente

•PC refresh deployment for 2009; imaging and replacing 40-50 PCs per week

•End-user technical support in a HIPAA environment

IT Consultant                                                                        Salem, OR

Northern Lights Theatre Pub                                                Nov 2008 – Feb 2008

•Rehabilitated and deployed used IBM POSitouch Point-of-Sale system, saving $20,000

•Advised on operations management, helping streamline tasks e.g. revising management reporting processes using new system, saving 3-4 hours of work each week

Network Management Consultant                                    Salem, OR

Peak Sun Silicon                                                                    May 2008 – Oct 2008

•Designed and implemented cost-effective WAN & LAN connection strategy

•Installed and configured firewalls, wireless access points, switches, and routers

•Configured DNS, DHCP, and LDAP protocols, as well as deploying VoIP system

Technology Management Intern                                        Salem, OR

Oregon Department of Revenue                                        May 2007 – Aug 2007

•Assisted CIO in the creation and early implementation of an IT strategic plan

•Developed business case for wireless PDAs, resulting in an $8,000 per user annual ROI

•Met with C-level executives to research customer needs and obstacles for service

•Coordinated stakeholder sessions to build acceptance for IT realignment

Network and System Administrator                                    Portland, OR

Pacific Office Automation                                                    Aug 2005 – Aug 2006

•Administered Windows and Linux servers (including virtual servers using VMware), recommended and implemented new systems to maximize resources

•Designed and maintained network systems using Cisco, HP, and SonicWall equipment

•Saved $150,000 by personally installing and configuring new LAN equipment in new corporate headquarters construction

Business Services Support Analyst 2                                    Portland, OR

Unisys                                                                                    Aug 2001 – Aug 2005

•Worked on a permanent on-site contract with the Bonneville Power Administration

•Developed applications, utilities, and maintenance scripts using Visual Basic, VBA, and VBscript to benefit team

•Actively provided technical project management during agency-wide VPN rollout

•Provided individual high-quality desktop support in a Windows 2000/XP domain to over 110 employees

•Documented processes and technologies for use by both technical and non-technical people for use by both technical and non-technical people

LEADERSHIP AND PROFESSIONAL AFFILIATIONS__________________

Instructor - TEAM OREGON Motorcycle Safety Program (2007 – present)

Member - Project Management Institute (2008 – present)

Editor-in-Chief – Atkinson Management Today (2007 - 2008)

EDUCATION___________________________________________________

Master of Business Administration (MBA), 2008

Willamette University, Atkinson Graduate School of Management; With Honors

Bachelor of Science in Computer and Information Science, 2001

University of Oregon